Kingpin Mesh is the core of Kingpin X — the claims-native platform that turns an insurer email or a homeowner report into a live, tracked job, and geolocates the nearest verified plumber the way a rideshare app finds the nearest driver — dispatched in real time.
The network works the same way no matter where a job starts — AquaSentinel will plug a sensor trigger into the same pipeline once it launches. This is the part no incumbent job-management system does end to end.
The insurer or builder emails the work order — any format, PDF attachments included. AI reads it and creates the live job with claim reference, insurer, site and scope. Gaps trigger an automatic reply asking the sender to fill them, before a human touches it.
Every job passes an owner approval step before any tradie sees it. Nothing self-dispatches to the field unreviewed.
Geolocated to the nearest available plumber first — SMS and push to the roster, first-accept-wins. Mesh extends beyond the direct crew to licensed plumbers across the wider bench via SMS and a web link, no app install needed. This is how Mesh hands the job to Kingpin ER.
Guided make-safe with a 9-point safety checklist (SWMS sign-off), timestamped photo capture, and live GPS position while the job runs — performed by Kingpin ER.
The ZDR assembles itself and is emailed back to the insurer on completion, with the full event trail — received → created → approved → dispatched → attended → reported — kept on the job forever.
Quote to invoice in one step, PayID and EFT on every invoice, books kept in the built-in ledger.
Kingpin Mesh geo-plots every live job and every crew position the way a rideshare board plots drivers — dispatch, acceptance and attendance visible in real time, extending the bench to licensed plumbers beyond Kingpin ER's direct crew via SMS and web link, with no app install required.
Boring infrastructure, on purpose — managed AWS, one region, one database, one queue. The complexity lives in the data, not the plumbing.